The Power of Your 3PL's Net Promoter Score


How likely is it that you would recommend our company to a friend or colleague?

That question is the basis for one of the most critical ratings in the business world today – your company’s “Net Promoter Score” or NPS. NPS assumes that more than just customer satisfaction, a customer’s willingness to recommend a service to a friend is the single most important indicator of customer loyalty, and is correlated directly with success.


Not sure where to start? Begin asking the right questions and get the best use out of your customer data with our guide to calculating your NPS score. The full template includes:

  • Step-by-step guide to calculate your score
  • The questions you need to be asking customers to gather the right information
  • Sample email template to send to your customers to kick start the process

Empower your warehouse to grow, download the full Net Promoter Score template. 



Download the Template